8 min read
QAPI vs. QA: What’s the Difference and Why It Matters
Healthcare quality management has undergone a fundamental transformation since 2016, when the Centers for Medicare and Medicaid Services (CMS)...
survey readiness
4 min read
Webinar Recording: The Life Cycle of Data From Insight to Action
Strong quality programs aren't just about compliance checklists. They're essential to safer care, better outcomes, and a more resilient organization....
8 min read
How AI is Changing Quality Management in Post-Acute Care
AI is rapidly transforming quality management in post-acute care. It enhances patient outcomes by improving diagnostic accuracy and personalizing...
3 min read
Empowering Staff for Successful Change: Engaging Teams in Rolling Out the CMS HOPE Assessment Tool
On October 1, the Centers for Medicare & Medicaid Services (CMS) will implement the HOPE (Hospice Outcomes and Patient Evaluation Tool) Assessment...
3 min read
Is Your Agency Ready for the HOPE Assessment Tool?
The CMS HOPE (Hospice Outcomes and Patient Evaluation) Assessment Tool is almost here! Beginning October 1, 2025, HOPE will replace the Hospice Item...
5 min read
Hospice Compliance in 2025: 5 Challenges Every Provider Must Navigate
Hospice care is meant to offer comfort, dignity, and quality of life for terminally ill Medicare beneficiaries and their families. But while most...
2 min read
Proven Strategies for Excelling in Surveys and Inspections
Every healthcare organization will face a survey or be selected for an audit. It’s not a matter of if, but when. Yet far too many organizations rely...
39 min read
Webinar Recording: Patient Safety is Everyone's Responsibility - Comprehensive Medication Management in Hospice Care
In recognition of National Patient Safety Awareness Week, this expert-led panel discussion brings together leaders from CHAP, QAPIplus, and BetterRX...
2 min read
Achieving CMS Survey Readiness: Training and Transparency
With CMS intensifying its oversight on hospice and home health organizations, adapting to a proactive compliance posture is essential. There are no...
2 min read
Achieving CMS Survey Readiness: Centralize and Standardize Programs
With CMS intensifying its oversight on hospice and home health organizations, adapting to a proactive compliance posture is essential. There are no...