7 min read
Staff In-Service Training Requirements for Home Health and Hospice
Key Takeaways Aides need at least 12 hours of in-service training every 12-month period, plus a competency re-evaluation at least every 12 months,...
survey readiness
3 min read
California HHA Licensing Just Changed: What AFL 26-28 Means for Your Agency
Most agencies read "licensing moratorium" and move on. If you're not opening a new agency, it doesn't apply to you. Right? Not this time. CDPH issued...
3 min read
Two California Hospice Changes Hitting in September: What Your Team Needs to Know
Surveyors don't call ahead, and neither does a regulatory deadline. Two operational changes are landing on California hospice providers right now....
9 min read
How to Keep Policies Updated Across Multiple Locations Without Chaos
To keep policies updated across multiple locations, agencies need one central source of truth, clear ownership for every policy, version control that...
13 min read
Policy and Procedure Management in Healthcare: Why PDFs Fail During Surveys
Key Takeaways Modern policy and procedure management in healthcare requires a structured policy lifecycle, not just document storage, to stay...
9 min read
Two Kinds of AI. Only One of Them Protects Your Revenue.
Most home health and hospice leaders know they need AI somewhere in their documentation workflow. Fewer have asked the harder question: which kind of...
13 min read
What to Audit Before a Survey (Clinical, HR, and Operational)
Key Takeaways Survey readiness is a daily discipline, not a seasonal project. A hospice accreditation survey can review up to three years of records....
15 min read
How Clinical Chart Audits Really Work and Why Manual Reviews Miss Risk
Key Takeaways A clinical chart audit is a structured review of patient records against regulatory and clinical standards, required under CMS...
19 min read
Webinar Recording: How After-Hours Patient Calls Reveal Opportunities to Improve Care Quality
Most home health and hospice organizations are already collecting after-hours triage data. Very few are using it as a quality improvement tool. In...
8 min read
Incident Reporting in Home Health: What to Track and Why It Matters
Key Takeaways Incident reporting in home health is critical for patient safety, regulatory compliance, and accurate public reporting, including CMS...