9 min read
Hospice bereavement program requirements and how surveyors review them
Key takeaways Hospices must offer bereavement support to families for up to one year after a patient's death. Most programs run 13 months so the...
hospice compliance
8 min read
Hospice volunteer program compliance: What's required & what's missed
Key Takeaways Medicare-certified hospices must ensure volunteers provide at least 5% of total patient care hours delivered by paid hospice employees...
4 min read
How to get ready for the hospice CoPs review
Key takeaways CMS has opened its first major review of the hospice Conditions of Participation in nearly two decades. Three public listening sessions...
9 min read
How to Prove Staff Education Compliance to a Surveyor
Key Takeaways Surveyors cite the record, not the training. If you can't produce proof, it counts as not done. Proof lives in three places: the...
3 min read
California HHA Licensing Just Changed: What AFL 26-28 Means for Your Agency
Most agencies read "licensing moratorium" and move on. If you're not opening a new agency, it doesn't apply to you. Right? Not this time. CDPH issued...
3 min read
Two California Hospice Changes Hitting in September: What Your Team Needs to Know
Surveyors don't call ahead, and neither does a regulatory deadline. Two operational changes are landing on California hospice providers right now....
9 min read
How to Keep Policies Updated Across Multiple Locations Without Chaos
To keep policies updated across multiple locations, agencies need one central source of truth, clear ownership for every policy, version control that...
9 min read
Two Kinds of AI. Only One of Them Protects Your Revenue.
Most home health and hospice leaders know they need AI somewhere in their documentation workflow. Fewer have asked the harder question: which kind of...
3 min read
New Hospice Telehealth Billing Rule: Why Getting G0679 Right Protects You from More Than a Denied Claim
Starting January 1, 2027, hospices that use telecommunications technology to conduct a face-to-face encounter for recertification will need to report...