Community Nursing Services Selects QAPIplus to Supercharge Quality Efforts with AI-Powered Chart Audits

Community Nursing Services (CNS) has selected QAPIplus as its quality and compliance software, supercharging its quality assurance and performance improvement efforts with QAiPI Chart Audits, QAPIplus’ AI-powered chart audit solution.

Founded in 1928, Community Nursing Services is one of the nation’s longest-standing nonprofit home health and hospice organizations. With a legacy rooted in compassionate, patient-centered care, CNS continues to invest in tools that strengthen clinical excellence, regulatory readiness, and operational confidence across its organization.

By choosing QAPIplus, CNS gains a purpose-built platform designed specifically for home health and hospice quality management. The addition of QAiPI Chart Audits brings advanced artificial intelligence into the chart review process, helping teams identify documentation gaps faster, uncover trends earlier, and reduce the manual burden traditionally associated with audits.

Why CNS Chose QAPIplus + QAiPI Chart Audits

CNS leadership prioritized a solution that went beyond basic compliance tracking. QAPIplus delivers a centralized system for QAPI oversight, performance improvement projects, audit management, and survey preparedness. QAiPI Chart Audits adds another layer of value by using AI to review charts with consistency and speed, supporting proactive quality improvement rather than reactive cleanup.

Together, the platform and AI-powered audits give CNS clearer visibility into clinical performance, stronger defensibility during surveys, and more time for teams to focus on meaningful improvement.

Leadership Perspectives

“Community Nursing Services is taking a thoughtful, forward-looking approach to quality,” said Lara Koraian, Chief Technology Officer at QAPIplus. “By choosing QAPIplus as their quality and compliance software and enhancing it with QAiPI Chart Audits, CNS is using AI with purpose. This is about helping clinical and quality leaders see issues sooner, act with confidence, and protect the time and expertise of their teams.”

“Quality and compliance are foundational to the care we provide,” said Liza Johnson, Chief Nursing Officer at Community Nursing Services. “QAPIplus gives us a clear, organized way to manage our quality programs, and QAiPI Chart Audits strengthens our ability to review documentation efficiently and consistently. This combination supports our clinicians, strengthens our processes, and ultimately benefits the patients and families we serve.”

Built for Ongoing Excellence

QAPIplus was developed by clinicians and compliance experts who understand the realities of post-acute care. The platform supports continuous readiness, not last-minute survey preparation, and aligns with accreditor expectations through CHAP verification and ACHC product certification. With QAiPI Chart Audits, organizations like CNS can adopt AI in a practical, responsible way that enhances decision-making without adding complexity.

This partnership reflects a shared commitment to using technology to elevate care quality, reduce risk, and support the people delivering care every day.

About Community Nursing Services

Community Nursing Services is Utah’s oldest nonprofit home health and hospice organization, providing compassionate, high-quality care in the home for nearly a century. CNS offers a broad range of services focused on dignity, comfort, and improved outcomes for patients and families. Learn more: cns-cares.org.

About QAPIplus

QAPIplus is a clinician-built quality and compliance management platform for post-acute agencies. It centralizes quality programs, supports perpetual survey readiness, and empowers teams with data-driven insights. QAiPI Chart Audits extend the platform with AI-powered chart review to help organizations identify risks earlier and focus on continuous improvement. Learn more: home.qapiplus.com.