QAPIplus Blog

Insights to Help You Better Manage Your Quality and Compliance Programs

9 min read

Hospice bereavement program requirements and how surveyors review them

Key takeaways Hospices must offer bereavement support to families for up to one year after a patient's death. Most programs run 13 months so the first anniversary is covered. It is free to the family. Bereavement is a core hospice service under the...

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8 min read

Hospice volunteer program compliance: What's required & what's missed

Key Takeaways Medicare-certified hospices must ensure volunteers provide at least 5% of total patient care hours delivered by paid hospice employees...

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4 min read

How to get ready for the hospice CoPs review

Key takeaways CMS has opened its first major review of the hospice Conditions of Participation in nearly two decades. Three public listening sessions...

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4 min read

QAPI Program Benefits: 4 Ways It Pays Off for Your Agency

Key takeaways A QAPI program is directly tied to reimbursement. Under Value-Based Purchasing, better quality scores mean better payment. A well-run...

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9 min read

How to Prove Staff Education Compliance to a Surveyor

Key Takeaways Surveyors cite the record, not the training. If you can't produce proof, it counts as not done. Proof lives in three places: the...

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7 min read

Staff In-Service Training Requirements for Home Health and Hospice

Key Takeaways Aides need at least 12 hours of in-service training every 12-month period, plus a competency re-evaluation at least every 12 months,...

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3 min read

California HHA Licensing Just Changed: What AFL 26-28 Means for Your Agency

Most agencies read "licensing moratorium" and move on. If you're not opening a new agency, it doesn't apply to you. Right? Not this time. CDPH issued...

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3 min read

Two California Hospice Changes Hitting in September: What Your Team Needs to Know

Surveyors don't call ahead, and neither does a regulatory deadline. Two operational changes are landing on California hospice providers right now....

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9 min read

How to Keep Policies Updated Across Multiple Locations Without Chaos

To keep policies updated across multiple locations, agencies need one central source of truth, clear ownership for every policy, version control that...

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22 min read

Webinar Recording: What Home Health Agencies Should Actually Be Asking AI Vendors

Most agencies aren't asking whether they should use AI anymore. It's already in the marketplace and already in post-acute workflows. The real...

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