8 min read
Key Takeaways Medicare-certified hospices must ensure volunteers provide at least 5% of total patient care hours delivered by paid hospice employees and contractors, per 42 CFR 418.78. Only direct patient care and administrative support roles count...
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4 min read
Key takeaways CMS has opened its first major review of the hospice Conditions of Participation in nearly two decades. Three public listening sessions...
4 min read
Key takeaways A QAPI program is directly tied to reimbursement. Under Value-Based Purchasing, better quality scores mean better payment. A well-run...
9 min read
Key Takeaways Surveyors cite the record, not the training. If you can't produce proof, it counts as not done. Proof lives in three places: the...
7 min read
Key Takeaways Aides need at least 12 hours of in-service training every 12-month period, plus a competency re-evaluation at least every 12 months,...
3 min read
Most agencies read "licensing moratorium" and move on. If you're not opening a new agency, it doesn't apply to you. Right? Not this time. CDPH issued...
3 min read
Surveyors don't call ahead, and neither does a regulatory deadline. Two operational changes are landing on California hospice providers right now....
9 min read
To keep policies updated across multiple locations, agencies need one central source of truth, clear ownership for every policy, version control that...
22 min read
Most agencies aren't asking whether they should use AI anymore. It's already in the marketplace and already in post-acute workflows. The real...
13 min read
Key Takeaways Modern policy and procedure management in healthcare requires a structured policy lifecycle, not just document storage, to stay...